Cancellation Policy

You may cancel your order at any time before it has been shipped. To cancel an order, please contact our customer support team at our website or call us.

Eligibility for Cancellation

• Orders can only be canceled before they have been shipped. Once an order has been shipped, it is no longer eligible for cancellation.
• Certain items may not be eligible for cancellation due to their nature or customization. These exceptions will be clearly marked on the product page.

Cancellation Process

1. Contact our customer support team with your order number and request to cancel your order.
2. Our team will review your request and process the cancellation if your order is still eligible.
3. If your payment has already been processed, you will receive a full refund to the original payment method within 5-7 business days.

Refunds

• Refunds will be issued to the original payment method used to place the order.
• Refunds will be for the purchase price only. Shipping fees are non-refundable.
• Refunds will be processed within 5-7 business days of the cancellation request.

We understand that sometimes plans change or mistakes happen. Our cancellation policy is designed to provide flexibility while balancing the costs and logistics of processing cancellations. If you have any questions or concerns, please don't hesitate to contact our customer support team.